Order

What payment methods do you offer?

We accept various secure payment methods, including credit card, PayPal, and other common payment options.

How do your returns work?

You can return unused items within the statutory period. You can find more detailed information on returns and exchanges in our return policy.

Can I change or cancel my order?

If your order has not yet shipped, you can change or cancel it. Please contact us as soon as possible to make an adjustment.

Shipping

How much does shipping cost?

Shipping costs a flat rate of €6.90.

For orders over €100, we ship your order completely free of charge.

How long does shipping take?

We know how important fast and secure deliveries are. That's why your order within Germany is carefully packaged and shipped insured so that it arrives safely. Delivery time is usually 1-3 working days, so you can soon hold your desired products in your hands.

Do you also ship internationally?

Currently, we only deliver within Germany. International shipping upon request.

How can I track my order?

Once your order has been shipped, you will receive a shipping confirmation with a tracking number that you can use to track your package online at any time.

Do you have any further questions?

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